Christmas Holiday policies may vary from resort to resort based on the individual resort's designated holiday dates. Please call us to confirm the specific dates and applicable policy for your chosen resort.

Standard Christmas Holiday Policy: 

• 7 night min stay anytime during each property’s designated Christmas and New Year’s Holiday dates.
• Deposit of 3 nights is due within 3 days of booking.
• Deposit is non-refundable.
• No cancellation waivers are offered. Outside trip cancellation insurance can be purchased and is recommended.  We recommend www.TravelGuard.com or www.InsureMyTrip.com
• Final balance is due 30 days prior to the arrival date.
• Final balance is also non-refundable.
• There is a $100.00 change fee for any changes (decreases) to the reservation. Adds or upgrades are not charged a change fee.
• No changes are allowed within 30 days (inclusive) of the travel arrival date.

From the airport go toward Cancun Central (not the hotel zone). Or, if you are coming from Playa del Carmen, pass both the Merida and the Airport exits. You will go into central Cancun. At this point, DO NOT follow any signs that say Chichen Itza or Merida - if you go that way you will end up on the toll-road (known as the CUOTA) and there is no exit from the toll-road to Holbox. Be sure your tank is full of gas before leaving Cancun.(Important tip: Always follow signs that say "Merida - Libre" and never follow signs that say "Merida - Cuota")

• As you are heading into "Cancun Centro", you are on BLVD. LUIS DONALDO COLOSIO, it's the main highway (a 4 laner) from Playa del Carmen to Cancun. You will turn left at PARQUE KABAH / AVE. RODRIGO GOMEZ. Watch for traffic lights and a gas station.

• Follow this road (also 4 lanes) for approximately 4.5km until you arrive at AVE. LOPEZ PORTILLO. The intersection is a big roundabout with gray columns in the center. Go about 3/4 around to exit on the right street.

• Now you're on the CANCUN - MERIDA LIBRE road (It's 4 lanes and later narrows to only 2 lanes). Follow this road out of town and be careful with the traffic bumps! In every village there are several! You will pass through the following villages: Leona Vicario, Valladolid Nuevo, Cristobal Colon, Santo Domingo, El Tintal, El Pozito, Ignacion Zaragoza. About 2 miles after Ignacio Zaragoza there is a custom check point. (km 80, village "El Ideal" is right behind the check point). • Immediately after the customs check point turn to the right. There is a sign reading HOLBOX - CHIQUILA (hard to see after dark!)

• Follow this road and pass through some more small villages. After 10km. or so you'll pass through a village called El Cedral. After the village you'll come to a fork in the road - pick it up. (just making sure you're paying attention!) At the fork, keep to the right.

• Follow on through Kantunil-Kin (a good sized town) and Solferino. After Solferino it's 10 more kilometers to Chiquilá.

• At Chiquilá, leave your car in one of the nearby parking lots (cost 30 pesos/day) and take the boat to Holbox.

• The Holbox Island Ferry runs from Chiquilá to Holbox. Price is 40 pesos (approx. $5.00 US per person - one way) When you arrive at the Holbox pier there are golf carts and tricicleros which can transport you to the hotel. (approx. 40 pesos)

• Private boats are also available all day. These can take you from Chiquilá directly to the beach at the hotel. Cost will be approx. 250-300 pesos (28.00-33.00 $US) But, after 7 or 8pm it can be difficult to find small boats willing to take you to Holbox, so plan your travel times accordingly.

If you'd rather not drive, we'll be glad to set up transportation for you!    

Here are the rates for a round trip transfer from the Cancun Airport to the Playa del Carmen Area Resorts.

Transfers must be booked a minimum of 7 days prior to arrival.

Please give us a call to book your ground transfer today!

Cancun Airport to Playa del Carmen - Round Trip

Passengers*                    Rate

• 1                    $100
• 2                    $55 per person
• 3-6                 $40 per person
• 7 and up         $35 per person
• Kids (3-11)     $25 per child

Cancun Airport  to  Playa del Carmen - One Way Only

Note: No Return and No Pickup in Playa

Passengers*                    Rate

• 1                    $65
• 2                    $35 per person
• 3-6                 $25 per person
• 7 and up         $20 per person
• Kids (3-11)     $20 per child

Please note: There is a $25 cancellation fee for any transfers cancelled within 7 days (inclusive) of the reserved transfer date. 

* Guests must be arriving on the same flight (at the same time) for the multiple passenger rates to be in effect. Guests arriving on different flights and times must book separate transfers as the transfer service cannot wait for flights and guests arriving at different times.

Rates subject to change without notice.

All rates are in US Dollars.