Call 1.800.538.6802 for reservations
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Mosquito Beach Policies

General


Rates do not include meals and do not include 14% tax. Hotel accepts Visa, MasterCard, and American Express

Cancellation


The following policies will apply and be strictly enforced. We recommend purchasing our Travel Insurance provided by Travel Guard. If you have any questions please call us at 1-800-538-6802. 
CANCELLATION POLICY
  • REGULAR AND HIGH SEASON: (January 5th - December 15th) Cancellations for any reason made 15 or more days prior to arrival will incur a 5% penalty on any amount paid. Cancellations made 14 days or less prior to arrival as well as no shows will incur a 3 night penalty per room. If the reservation is for 3 nights or less the penalty will be 1 night per room.
  • HOLIDAY SEASON: (December 16th - January 4th) Cancellations for any reason made 31 days or more prior to arrival will incur a 5% penalty on any amount paid. Cancellations made 30 days or less prior to arrival are non-refundable.
  • Any changes made to the reservation will incur a $25.00 charge per change. Changes to Holiday Season reservations will incur a $100.00 charge per change.

    Deposit


    A one night deposit is due at the time of booking to confirm the reservation. The final balance is due 30 days prior to arrival. *If the final balance is not received by the due date a late fee of $25.00 per day will be applied against your deposit for every day beyond the due date and reservations are subject to cancellation. 

    Check In

    3:00 PM

    Check Out

    12:00 PM

    Other


    We recommend purchasing our Travel Insurance provided by Travel Guard. If you have any questions please call us at 1-800-538-6802. The submitted credit card will be charged automatically according to the payment schedule. We have independent local representation for all of the products that we sell, and we want you to feel comfortable traveling in a foreign country. If you have a problem with any of our products while in Mexico simply call one of our local representatives for help at 984-134-9424 from a local phone or 303-650-2600 from an American cell phone.

    Children

    Mosquito Beach does not accept children under 16 years of age.

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Price Guarantee

Booking with us: We at the Turquoise Reef Group have been in the business of providing memorable and unique Mexican vacations for our guests for nearly 30 years. It is our utmost priority to make your trip the best it can possibly be. We employ the latest in software technology that is Payment Card Industry compliant so you can rest assured your personal and payment information is completely secure.

Our company charges the exact same rate as the hotel and we do not charge any additional booking fees. If you find a cheaper rate advertised, we will match that offer.