Call 1.800.538.6802 for reservations
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Los Lirios Policies

General

Los Lirios rates include breakfast and tax. The hotel accepts Visa, Mastercard, and American Express.

Cancellation

High Season (Jan. 7th to April 15th and July 2nd to August 24th):
-Cancellations made more than 60 days prior to the arrival date will incur a 5% penalty.

-Cancellations made 60 days or less prior to the arrival date, as well as no shows, will incur a 1 night penalty. 

Low Season (April 16th to July 1st and August 25th to December 19th):
-Cancellations made more than 30 days prior to the arrival date will incur 5% penalty.
-Cancellation made 30 days or less prior to the arrival date, as well as no shows, will incur a 1 night penalty.

Holiday Season (Dec. 20th to Jan. 6th):
-Cancellations and no shows for reservations during these time periods are not accepted and will be penalized the full amount of the reservation plus any fees.

-After arrival at the hotel, cancellations and/or reductions will not be accepted.

-Any changes made to reservations will incur a $25.00 charge per change. Christmas holiday reservations incur a $100.00 charge per change.

Deposit

A deposit of one night is due at the time of booking to confirm the reservation. The final balance is due 30 days prior to arrival at the hotel. If the final balance is not received by the due date a late fee of $25.00 per day will be applied against your deposit for every day beyond the due date and reservations are subject to cancellation.

Check In

Check-in is at 3 pm

Check Out

Check-out is at Noon

Other


We recommend purchasing our Travel Insurance provided by Travel Guard. If you have any questions please call us at 1-800-538-6802. The submitted credit card will be charged automatically according to the payment schedule. We have independent local representation for all of the products that we sell, and we want you to feel comfortable traveling in a foreign country. If you have a problem with any of our products while in Mexico simply call one of our local representatives for help at 984-134-9424 from a local phone or 303-650-2600 from an American cell phone.

Children

Children under 3 stay free in parents room. Children ages 3-11 are charged a junior rate. Extra beds are available at an additional cost to be paid at the hotel and are by request only.

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Price Guarantee

Booking with us: We at the Turquoise Reef Group have been in the business of providing memorable and unique Mexican vacations for our guests for nearly 30 years. It is our utmost priority to make your trip the best it can possibly be. We employ the latest in software technology that is Payment Card Industry compliant so you can rest assured your personal and payment information is completely secure.

Our company charges the exact same rate as the hotel and we do not charge any additional booking fees. If you find a cheaper rate advertised, we will match that offer.